7/31/2023 0 Comments Patina green jacket![]() ![]() ![]() A carriage charge deduction of £4 (UK) £8.00 (Europe) £10.00 (Rest of World) will be made in the case of non-faulty items. Please ensure all items to be returned are in a re-saleable condition, in original undamaged packaging with all labels attached, and have not been worn or otherwise used. Credit notes will be issued for goods received after 14 days of receipt by the customer (up to 28 days) which will be valid for 12 months from the date issued. Refunds are generally processed within 7 days after we receive the returned items. Refunds must be received back within 14 days of receipt by the customer. This will be a saving of approx. 16.67% on the list price. If these are not collected within approximately 14 days, they will be automatically returned to My Fox Bag, and a re-shipping charge will be levied for subsequent postage.Ĭustomers OUTSIDE THE EU AND UK will automatically save at the checkout (after shipping location is applied) on the price of the goods as sales taxes are automatically deducted. Items that cannot be delivered will generally be taken to your local collection office. This is normally down to customs clearance and is unfortunately outside of our control, although we do apply the necessary customs labels to facilitate clearance as quickly as possible. It can be much quicker, but occasionally may take longer. We estimate that international orders can take up to 14 working days. Please note that if an international order tracking displays the message ‘Leaving the UK’, the parcel will be in customs and as soon as it is released, you will be able to once again monitor the progress of your order. You can track your order on the Royal Mail’s Track and Trace website, FedEx or DHL website. Please check your spam if you do not receive an email. Orders are normally dispatched within 1 working day, and an email with tracking details will be sent automatically when dispatched.
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